Kerstin has a background in community services in Australia as well as the international humanitarian and development sectors.

Prior to joining dandolo, Kerstin worked as a Senior Assessment Officer with IMPACT Initiatives Syria mission where she managed large-scale quantitative and qualitative research projects to provide accessible analysis for the humanitarian response to inform decisions on programming, policies, and resource allocation.

Kerstin also worked as a Research Officer for the United Nations High Commissioner for Refugees (UNHCR) where she supported the development of strategic partnerships to leverage policy outcomes for refugees across the Middle East and North Africa region. From these and her other professional experiences in the non-for-profit sector Kerstin brings valuable skills in multi-stakeholder coordination and consultation, research design and data analysis, and advocacy.

Kerstin holds a Bachelor of Environmental Management, Diploma of Languages in Arabic, and Master of International Relations where she specialised in social policy and development.